Our treatment fees

General TCM Consultation

£10

Initial assessment & diagnosis

Herbal Granules

£10

Per day of prescription

Acupuncture

£60

Per treatment session

Integrated Treatment

£120

All techniques as clinically indicated

Insurance provider numbers

Winton Hui (Shing Hui)

AXA Health: SH08023

Vitality Health: SP123180

Aviva: 600185476

WPA: 921550010

ATCM: FM0250005 | MBAcC: 963087

WH

Andrea Li (Chui Ying Li)

ATCM: FM0250004 | MBAcC: 963093

AL

AXA Health: CL03375

Vitality Health: SP123173

Aviva: 600185413

WPA: 921550015

How to claim on your insurance

01

Verify your benefit

Call your insurer and confirm acupuncture or complementary therapy is included in your plan.

02

Get authorisation

Some insurers require pre-approval and a GP referral before your first session. Confirm this with your insurer.

03

Book & inform us

Tell us at booking that you are claiming on insurance. We'll prepare the correct documentation.

04

Quote provider number

Give your insurer the relevant provider number from the table above when submitting your claim.

05

Receive your receipt

We provide itemised receipts after every session — suitable for insurance claims and self-pay reimbursement.

06

Health cash plans

Simplyhealth, Healthshield, and similar plans also accepted. Our receipts meet standard cash plan submission requirements.

Frequently asked questions

Is the £10 consultation fee separate from the treatment fee?

Yes. The consultation covers your TCM assessment and diagnosis. If treatment follows in the same session, the relevant treatment fee applies in addition.

Does my NHS GP referral affect my insurance claim?

Some private insurers require a GP referral before authorising complementary therapy claims. Check your policy terms — we can provide any clinical documentation your insurer requires.

Are herbal granules included in the consultation fee?

No. Herbal granules are prescribed following your consultation and charged separately at £10 per day of prescription.

What does the 20% first-visit discount apply to?

The discount applies to your first treatment session — acupuncture or integrated treatment. It does not apply to the consultation fee or herbal prescription.

Do I need to inform you I'm using insurance before my appointment?

Yes. Please let us know at the time of booking so we can prepare the correct documentation and ensure the session is coded correctly for your insurer.

My insurer isn't listed — can I still claim?

We issue detailed itemised receipts for all sessions. Most policies that cover complementary therapy will accept these for manual reimbursement. Contact us before booking and we will advise on required documentation.

Ready to book your first session?

20% off your first treatment · Wimbledon & Reading clinics available